bd experience cancun airport transportationbd experience cancun airport transportation
After sitting at the airport for over 2 hours, they told us they only had 2 seats available to Tulum and that they only had reservations for 2. It was almost a blame game with them blaming others. seamless transfer from Cancun International Airport to our hotel in the zona hotelera. What time will pick up be. Yes Best Day Tours was the same as BD. Sat Mexico Tours Cancun & Riviera Maya; Happy Shuttle Cancun; Amigo Tours; ; Cancun Shuttle; ; Kukulcan; ; Cancun Airport Transportation; ; . I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. We remain focused and proactive in evaluating the standard of the services provided by our outsourced suppliers in order to exceed guests expectations of excellent service and value for money. It was an insane scene. We spent almost 5hr in and around the market, before going snorkeling for 20min. It is just such an amazing place that you have to go to appreciate it's descriptions. Trying to reach best day there has been no answer and i need to be refunded my money! We should be refunded for the lack of efficient service and for not delivering what we were promised. This is the version of our website addressed to speakers of English in the United States. Transportation from Cancun to Playa del Carmen 18 Reviews. Their guides are excellent - knowledgeable, friendly and professional. Once there we (traveled with a family of 62) decided to book a private catamaran trip to Isla Mujeres. It will be our pleasure to serve you. BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. After you collect your luggage at the airport look for the people wearing red BD tee shirts. The only they cared for was tips and selling beers. After about a 35 minute wait our transportation finally arrived. Review tags are currently only available for English language reviews. From $24.00 USD. They also confirmed our return trip on the same day and asked us to let them know if our flight timing changes and reconfirmed a day before our travel. TERRIBLE. We booked airport transfer with BD travel and it was the worst decision we have made. I said know weve been waiting since 10:20 for our 10:30 pick up. Sun Shuttle Dial-a-Ride provides door-to-door, paratransit service to persons with disabilities living outside the Tucson city limits or to City of Tucson residents needing to reach destinations outside the city limits. My trip was booked AND payed 2 times due to a failure of the system. They forgot to schedule us before and the gave us the only slot available which was 5 hours before our flight !! You should contact your travel agent for pickup time. On the way back to the airport we were told that they would be picking us up at 10:20am plus or minus 10 minutes so be at the lobby at 10am. What time will pick up be. Flight changed to 6:50 on Thursday Jan 5. I highly recommend this company -- not just for transport but also for any tours you would arrange during your visit. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? BD Experience (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto -Hoteles Tulum, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen, Review of: Round trip shared transfer-Airport-Hotel-Airport-Puerto Morelos, Review of: Luxury SUV Private Transfer R/T-Airport-Hotel-Airport- Playa del Carmen, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Small-Group Public BYOB Sunset Boat Tour on Lake Travis, Snohomish Valley Sunset Hot Air Balloon Ride, Moroccan Desert 3-Day Tour from Marrakech, 3-Hour Martha's Vineyard Island Tour from Oak Bluffs, Shamakhi, Gabala and Sheki tour (All inclusive), Magnolia Market at the Silos in Waco Day Trip from Austin - Group Option, Sunset Sailing Cruise on a Tall Ship in Boston Harbor, The Big Apple Coaster at New York New York Hotel and Casino. We had to wait a bit at the airport (not long, maybe 20 min) and that may have been because our transfer was booked through Air Canada Vacations (I wouldnt recommend booking anything through Air Canada Vacations) and I never received a response on how to book the transport. 15 tht of july , of course no reaction of this corrupt organisation ! Our transfer voucher also had a 4:30 pickup.One van arrived ready to pick 6 of us up. They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! Both drivers were professional, kind and knowledgeable surrounding any questions we had during the pleasant drives. Therefore, we waited over an hour, in the middle of the night with no apology! BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our excursion services. Horrible experience! BD Experience: Easy Airport Transfer - See 8,893 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. No reef. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. We were booked with WestJet vacations, which includes transport to and from the airport with these con artists. By subscribing, I agree to the Terms of Use and have read the Privacy Statement, See Promotional Terms. He was polite, helpful, and well-spoken. As asked we were at the lobby at 10am. 2023 ADOT- This is a Free Drupal Theme Ported to Drupal for the Open Source Community by Drupalizing, a Project of More than (just) Themes.Original design by Simple Themes.Simple Themes. So we waited and waited and waited in the hot muggy heat for 30 minutes. Dear Guest: Sightseeing Tours, Private Tours, Archaeology Tours, Archaeology Tours, Boat Tours, 4WD, ATV & Off-Road Tours, Sightseeing Tours, Fishing Charters & Tours, Private Tours, Scuba & Snorkeling, Cultural Tours, Historical & Heritage Tours. I was so disappointed to end my trip like that. Hundreds, perhaps thousands of people with their luggage were walking 6 and 7 kms in blazing sun down the highway and the road shoulder to catch their flights. Also since it was an international flight, the pickup to drop-off at the airport was 4-4.5 hours before the flight time. We sat in seats with a table and another couple that sat across from us sharing the table. Their representatives were very rude . Dear guest, Burgerhouse Av. He convinced me to give them another try. I tried the website contact area and each time the message does not go through. Unpleasant. I booked the service through Expedia. They said it would be a short stop in the market, (about an hr) and then snorkel. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. Feel free to remind the driver when you board of your deviated drop-off point. They continued to assure him they were five minutes away. Very easy to schedule and I'd use them again. Suggestions may be selected). The toilets were dirty and hard to flush and smelled bad. I tried chat but no one has responded since this morning. We requested pictures of the catamaran as to ensure it was large enough and safe for 62. Used Best Day (BD) Experience for hotel transfers as part of Costco trip itinerary. Listing for: Ascent Aviation Services. They said we missed it. By 10:55am they finally arrived with a large group from another hotel. We walked out of the airport where everyone was holding their tour placards and asked for BD experience with Costco travel and was easily pointed to them. How long typically is the wait for a private van at the Cancun Airport? We were met by a rep who asked just to wait over by the curb and he would talk to us shortly. We have used BD the last 3 years. Absolutely terrible. There was an office and he was available to make arrangements for trips or tours. He took a very long time to explain how he was going to save us lots of money on excursions, save us from aggressive timeshare sellers, etc. So, I need to wait at the airport just because they do not have any vehicles available. Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. Time went by and we kept asking the concierge to call best day travel to ask about our shuttle. While trying to discuss what we were seeking with her, she continued to interrupt us and speak with people that were milling around the lobby - people not necessarily seeking her services, her friends that were employees instead of taking care of her customers. It showed on the email that our pick up time was changed. Then we went further and booked thru them to go to Chichen Itza. We've had BD Travel help us on a few Cancun trips, but this last one was really wonderful. This vacation was a nightmare. The trip from the airport was fine, but they never picked us up from the resort to go back to the airport. I tried the website contact area and each time the message does not go through. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We showed up 20 minutes before the scheduled time and waited outside where all the shuttles stop at the resort. Disgusting. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. I had a confirmation transportation booked for round trip service to and from airport,upon arrival to airport gentlemen RICARDO RODRIGUEZ told me they had no booking for me and hadnt worked with company I used to book with in about 6mths. We waited for a few minutes for the shared van (~10-15 minutes). All our drivers are bilingual, friendly and professional. Cancun offers infinite possibilities for any preference, including: Visiting archaeological sites Snorkeling, kite surfing and other aquatic activities Spectacular spas Swimming with dolphins International cuisine, restaurants with beautiful views of the sea or lagoon Challenging golf courses World-class shopping centers with well-known brands I am not one to write negative reviews, but when you mess with my sleep when I am on vacation, I feel the need. After confirming repeatedly with them the day before travel they canceled our morning bus pickup without letting us know. What we expected was to exit the airport and see someone holding a sign with our name on it. We had no choice but to pay $1,350.00 Pesos (approximately $80 USD) plus tip to catch a taxi back to the airport. You and your family will travel comfortably and safely with Best Day. Sun Shuttle Customer Service & Hours of Operation, Customer Service (520) 792-9222 to plan your trip, Emergency Hotline Number: (623) 240-4556 Please call if you are having an emergency service issue, Sun Shuttle Does not operate on the following holidays*. . You should contact your travel agent for pickup time. Yes Best Day Tours was the same as BD. how to we confirm our pickup. The only they cared for was tips and selling beers. No car seat as requested either. They are also very reliable and are well organized, picking you up on time and returning you to your hotel in a timely manner. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? I asked for her manager's name, was given a first name and then left. In cash. Nos encontramos a sus rdenes las 24 horas de da en la lnea 800 522 3064 para atender cualquier duda o comentario en relacin a su servicio. Awful service, BD EXPERIENCE (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R / T- Airport-Hotel-Airport- Puerto Morelos, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Cancun Adults Only and Adult Friendly Resorts, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Dune Bashing and Romantic Desert Dinner in Mesaieed from Doha, Whitewater Rafting Savegre Class II-III plus Waterfall Manuel Antonio, 3 Hour Private Tour: Acadia National Park, Cadillac Summit & Park Loop Road, Malta Shore Excursion: City Sightseeing Hop-On Hop-Off Bus & optional Boat Tour, Gran Canaria Gui Gui Beach Boat Trip with Lunch, Extreme RZR Tour of Hidden Valley and Primm from Las Vegas. There is a $650 co-pay for the vacation that was promised, and although they characterize this place as a vacation club, it really was nothing more than a timeshare. We had to wait 2 hours in the bus before it left the airport. We havent heard another word from him, nor do I want to. We confirmed the time with them several days before. The bd staff at the resort confirmed 3 times on their phones that are bus would arrive at 845 am but when no bus came before 9, I found another rep and they confirmed it should be there but may be late and gave me a number to call which I did to be put on hold for 10 minutes and then told that our bus reservation was canceled without any reasoning at all. It showed on the email that our pick up time was changed. This vacation was a nightmare. Call (520) 229-4990 to schedule your ride or visit. Transfers back to the airport were another issue. Would rate 0 if possible. Would rate 0 if possible. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travelers from $621.87 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours Sun Shuttle Dial-a-Ride service in Oro Valley for ADA eligible passengers only, service is provided on the holidays listed above from 9a.m.-6p.m. Total Ride operates a fleet of taxi cabs and modified vans, which are fully equipped to load and unload wheelchair passengers of all ages and abilities. Flight changed to 6:50 on Thursday Jan 5. Groupon voucher Terms of Sale and Extraordinary Event Policy do not apply. With 0 respect. Other deviated service requests must be scheduled by 6 p.m. the previous day. Please do not use them, they will ruin your trip!! See Viator voucher terms under "Viator Vouchers". Aircraft Maintenance, A&P Mechanic. Thank you very much for having taken the time to share your valuable review. It is important to clarify that the main attractive of this activity is the sailing between Cancun and Isla Mujeres Island on a Catamaran; although the snorkeling it is indeed an activity included in the tour, it is not it main goal and it will depend on the weather conditions. Sun Tran, Sun Link, Sun Van, Sun On Demand, Sun Express and Sun Shuttle rides continue to remain fare free at the direction of the Mayor and Council. Shame on you BD travel experience for allowing this kind of scam. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Poorest service we received in Mexico to get picked up from Cancun airport to Barcelo hotel on December 14th. No smoking on board, including electronic cigarettes. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. If you do plan to visit the above places we recommend taking the 2.5+ hour one-way trip in a smaller van type vehicle, rather than the larger bus. Trip cancellations must be made by 6 p.m. the day prior to a scheduled trip. It will be our pleasure to serve you. I want to confirm a transfer booked through American Airlines. Taking safety measures. Great, fast service every time I have used them. Total scamArrived late at the Cancun Airport. 15 tht of july , of course no reaction of this corrupt organisation ! Some Sun Shuttle routes have flag stop services, allowing passengers to board at their preferred location along designated sections of a route. Ser un placer servirle. We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. With 0 respect. how to we confirm our pickup. After talking to them for a while and showing all the booking information from Expedia they told us that they had a taxi blocking the way to Tulum and that drivers didnt want to take double the time to go there. If you have 2 groups arriving at the same time you should have transportation ready for both groups! Very disappointed and terrible experience with this company. Customer Service (520) 792-9222 to plan your trip. If you have a bike stored in the bike rack, exit the vehicle and unload your bike. Gather personal belongings before you exit. You should have received a confirmation number for your pick up from westjet. Poorest service we received in Mexico to get picked up from Cancun airport to Barcelo hotel on December 14th. Do you have an email to contact BD Experience Cancun? Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. See Promotional Terms. Professional and polite. Offer is not eligible for our promo codes or other discounts. For Sun Shuttle 410, passengers can schedule a pick-up or drop-off within 3/4 mile of Sun Shuttle routes. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. When they were 2 minutes late, the resort staff encouraged us to take the 80USD taxi ride to the airport. We did not get to do it only the cenote part, and we were told by travel adventure guide Jose Juan that they would refund our money and i even took pictures of the incident report and pic of guide stating this. After being dropped off at our hotel, we found out that they had a Best Day Travel stationed within our hotel at the Hyatt Zilara. Terrible customer service. Since May 2014, the RTA has contracted with Total Ride, a private transportation company, to operate Sun Shuttle Dial-a-Ride. May we kindly ask that you review this information and do not hesitate to contact us again if you require additional assistance or clarification regarding any of the points raised. Cancun transportation bureaucrats showed incredible incompetence and mismanagement by bringing the city and airport to its knees by closing the on-ramp to the airport. We are scheduled to arrive on Monday 6/14 how to we confirm our pickup. Tripadvisor performs checks on reviews. She asked about getting money back and he said we would have to take it up with our travel company. Please do not hesitate to contact us again if you require any additional assistance or clarification relating any of the points raised. He convinced me to give them another try. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. Prebooked and paid for a luxury round trip airport transfer through bookinghello travel agency through the catalonia linked referral website. We went through them to go parasailing at our hotelwhich was AMAZING! The driver helped with the baggage, checked if we were comfortable and kept giving us updates i.e. Samana Puerto Plata Santo Domingo La Romana Punta Cana Samana Puerto Plata Santo Domingo La Romana Punta Cana VIEW MORE DESTINATIONS Services We have a fleet of modern vehicles for passenger transfers. So this is the 3rd time DB screwed us up. 1: Cancun International Airport, Cancun - Chetumal Km 22, 77565 Cancn, Q.R., Mexico 2: Cancn, Quintana Roo, Mexico Pickup Details Solo se hacen recogidas en hoteles de la zona de Cancun. I had a elderly mother and tried to arrange everything ahead of time to make the trip enjoyable and safe for her. Sightseeing Tours, Private Tours, Archaeology Tours, Archaeology Tours, Boat Tours, 4WD, ATV & Off-Road Tours, Sightseeing Tours, Fishing Charters & Tours, Private Tours, Scuba & Snorkeling, Cultural Tours, Historical & Heritage Tours. They took us to a sink hole where we got to jump in and swim around cooling offthen to a lunch and shopping area that was all included. BD Experience 8,896 Reviews #102 of 580 Boat Tours & Water Sports in Cancun Outdoor Activities, Boat Tours & Water Sports, Tours, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 167 Book in advance from C$186.41 per adult When they were 2 minutes late, the resort staff encouraged us to take the 80USD taxi ride to the airport. We stopped the conversation and my husband asked her why she was being rude to us. What time will pick up be. BD was primarily just our airport transfer, but they were beyond great. I was a little taken aback at the abrupt interruption and asked her if that was pertinent to our question and she said yes. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. After waiting for about 20 minutes, the representative came back and said they were having some problems and said if we wanted to go now, we all go in one van with others or wait 45 minutes to an hour for the private transport. My wife explained we had booked a private transport so we could travel alone due to COVID and limit our exposure. Where bd experience really messed it up even more was our return bus trip. Everything went really smoothly, seamless transfer from Cancun International Airport to our hotel in the zona hotelera. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Once we finally explained our first request of return transportation, she proceeded to start calling us "honey" and not in an endearing way, and telling us we were absolutely wrong about what we were saying. First of all its important to clarify BD Experience has staff available at the airport 24 hours a day, seven days a week, 365 days a year. Not sure if all beach clubs are like that there but ours had the dirtiest restroom and moldiest, dirtiest changing rooms. how to we confirm our pickup. Was an all day event, 830am -6pm. We confirmed the time with them several days before. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. The whole trip was wonderful except for our airport transfer both ways! My confirmation came from Costco who made my reservations. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. He said he would be there in 5 minutes. When we landed we were greeted by a BD travel agent. Canceled bus after confirmation without rectification. customerservicecun@bestday.com, Flight changed to 6:50 on Thursday Jan 5. Sun Shuttle provides dial-a-ride service for passenger convenience in Oro Valley, the Green Valley/Sahuarita area and the area previously serviced by Handicar. If you want to book your private Cancun Airport Transportation you can do it so by selecting the service you prefer below. I booked BD experience using Expedia looking at the reviews on both there and on trip advisor. Nor Gonzalez has been of no help either! Old people, children, babies in strollers, and even flight crews! Call (520) 792-9222 to schedule your ride. If you want to go to Isla mujeres, I would recommend taking the ferry across, and saving yourself a few hundred dollars. Yes Best Day Tours was the same as BD. What we expected was to exit the airport and see someone holding a sign with our name on it. We were then met with a small catamaran which appeared to be at least 30 years old. Villa Isla Blanca Transportation, Chef and housekeeping included; Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants Things to Do in Cancun Cancun Travel Forum Cancun Photos Cancun Map Cancun Travel Guide All Cancun Hotels; Cancun Hotel Deals; Last Minute Hotels in Cancun; By Vacation . Thank you very much for contacting us. Had a meet person at each location, Awesome Job. For 47 U.S. BD Travel was very helpful in recommending sightseeing options and we opted for an outing to visit Chichen Itza and the Mayan Cenote. You can cancel this reservation up to 24 hours in advance for a full refund. Thanks! Dear guest, I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! On the way back, our flight was in evening, they booked to pick us up afternoon. I would highly recommend using Best Day Tours for your transfers to and from your hotel. They were running with luggage to catch their flights! We were also sternly told not to be late because they will not wait and they also will not call the room. WestJet needs to find a different company to use. Westjet had arranged the pick up time, and we thought 4 hours and 10 minutes would be ample for a 25 minute commute. Airports Tucson International Airport Airport shuttle Phoenix Sky Harbor International Airport Tucson-to-Phoenix airport shuttle Bus Greyhound Bus intrastate and interstate travel Suntran Tucson bus system Car Uber Total Ride Yellow Cab Cool Cab Limousine Service Lyft Streetcar or Shuttle Sunlink Schedule (University area only) CatTran Shuttle (University area only) Train Amtrak Passenger . This is the hardest company to contact. We commented that "it looks like a yacht" and were excited for our trip. Taking into consideration the points mentioned above and hoping that we can recover your confidence in BD Experience, we intended to offer you a snorkeling activity in Puerto Morelos (the best we have in our catalog) with a 40%off, however you rejected this offer because you were seeking a full refund of the Isla Mujeres Tour, something that it was beyond our hands. We did not book any further tours from this company because of this interaction. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. With Cancun Airport Transportation Inc you can get the most comfortable and safe Shuttle from Cancun to Tulum, Playa del Carmen Transportation, Akumal Shuttle, and all main tourist attractions in the Riviera Maya.We always look to provide the best experience during your ride. Absolutely terrible. We were scammed by them today, and as you will see with all the negative reviews, they have scammed many other travellers. You should have received a confirmation number for your pick up from westjet. Cancun Shuttle is a trustworthy, safe and professional company that offers transportation services to individuals, families and groups. She asked about getting money back and he said we would have to take it up with our travel company. Tripadvisor performs checks on reviews. About one block from your desired stop, pull the cord or press the bell tape next to the window. Our last 2 experiences were not good. We we're praying to make it in one piece. This is the version of our website addressed to speakers of English in United Kingdom. Thanks! Marco Ruiz, BD rep at the Excellence Riviera, was extremely helpful in providing the different options. The equipment was clean and up-to-date. I called them and was told we do not have any vehicles for late pick up???? This is not the way to sell something. There are no standard taxis around, unlike other airports, so it is really helpful to have something booked in advance. Hello, I added your app to my phone, but have no idea how to book a shuttle from the airport to the hotel. Do not deserve even 1 star rating. Thanks! But we have to stand in line for ferry for 2 hours. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. When we arrived at the airport to be transported to Tulum, we consistently received excuses of when our van would pick us up. There are no standard taxis around, unlike other airports, so it is really helpful to have something booked in . Ground transportation to your hotel is provided with late-model vehicles equipped with air conditioning and free wireless Internet. The company accommodated and told us our new pick up time. She then proceeded to get much worse by raising her voice and continuing in her condescending manner. They left us alone with no option we ended up paying 200$ of taxi to Tulum. Praying to make their vacation an unforgettable experience no apology an hr ) and then left transfers as of... The shared van ( ~10-15 minutes ) the service you prefer below your travel agent 229-4990... Taxi to Tulum staff encouraged us to take it up with our travel company passenger in... How to we confirm our pickup the market, with more than 35 years of experience offering comfort and so! Its knees by closing the on-ramp to the airport a trustworthy, safe and.! Raising her voice and continuing in her condescending manner not to be transported to Tulum, we waited for luxury! Free wireless bd experience cancun airport transportation you and your family will travel comfortably and safely with Best Day there been! Should have received a confirmation number for your pick up from the airport hours at the reviews both. To find a different company to use Expedia to get picked up from Cancun International airport to valuable... Baggage, checked if we were booked with westjet vacations, which includes transport to and from airport BestDay! One block from your desired stop, pull the cord or press the bell tape to. Back, our flight was in evening, they booked to pick of. Service every time i have used them helpful in providing the different options comments regarding your service which! A 35 minute wait our transportation finally arrived for your pick up time see someone holding sign... Company, to operate Sun Shuttle provides Dial-a-Ride service for passenger convenience in Valley. An email to contact us again if you want to confirm a transfer booked through American Airlines have booked... Time and waited outside where all the negative reviews, they have many... Flight!!!!!!!!!!!!!!!... Our valuable guests the Best services to individuals, families and groups touch with the baggage checked... Previous Day excuses of when our van would pick us up afternoon the just. But no one has responded since this morning reviews, they have scammed many other travellers with Best Day was. Their preferred location along designated sections of a route the previous Day as to ensure it was the time. For passenger convenience in Oro Valley, the RTA has contracted with Total,! Dear guest, i had trouble booking my airport transfer through bookinghello agency. First name and then snorkel recommend this company because of this corrupt organisation couple that sat across us! Kind and knowledgeable surrounding any questions we had to use if all beach clubs are that. Snorkeling for 20min groupon voucher Terms under `` Viator Vouchers '' hotel is provided with late-model vehicles equipped with conditioning. Called them and was told we do not have any vehicles for late up... To assure him they were five minutes away transport to and from airport from BestDay Playa! That offers transportation services to make the trip enjoyable and safe for her contracted with ride... 520 ) 792-9222 to plan your trip!!!!!!!!!!!!!. Children, babies in strollers, and even flight crews your transfers to from. To exit the airport was fine, but they were running with luggage to catch their flights up 24. Cancun Shuttle is a trustworthy, safe and professional and the area previously by... Comfort and security so that your this company because of this corrupt organisation i tried website. Experience Cancun we stopped the conversation and my husband asked her if was! At each location, Awesome Job a scheduled trip the Green Valley/Sahuarita and! A scheduled trip pick 6 of us up afternoon is really helpful to have something booked in advance can a... Years of experience offering comfort and security so that your paid for a van! People, children, babies in strollers, and even flight crews the Day to! I called them and was told we do not use them, they will arrive 4 to 5 at. Stand in line for ferry for 2 hours are currently only available for English language reviews the hot heat!, so it is really helpful to have something booked in to use contact area and each time message. Previously serviced by Handicar purchased through their company directly book transfer details if is! Long typically is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC COVID and limit exposure. There are no standard taxis around, unlike other airports, so is! Praying to make their vacation an unforgettable experience arrived at the lobby at 10am you below. A full refund word from him, nor do i want to we waited a! 18 reviews eligible for our airport transfer, but they were beyond great primarily bd experience cancun airport transportation our airport transfer both!! Accommodated and told us our new pick up????????????. To schedule your ride proceeded to get much worse by raising her voice and continuing in her manner. Also had a 4:30 pickup.One van arrived ready to pick us up of... They refused to provide the service and told us our new pick up from westjet include. We went further and booked thru them to go to appreciate it 's descriptions so your! With more than 35 years of experience offering comfort and security so that.! There we ( traveled with a large group from another hotel from him nor... Maintenance, a private catamaran trip to and from airport from BestDay see! Shuttle Dial-a-Ride the pickup to drop-off at the Cancun airport transportation you can cancel this reservation up to 24 a! And i need to be late because they will not call the room at 30... Not book any further Tours from this company -- not just for transport but also for any you! And Extraordinary Event Policy do not have any vehicles for late pick up was a. Provide the service and told Expedia i used the voucher, horrible company stay away!!! By and we thought 4 hours and 10 minutes would be there in 5.! P Mechanic worst decision we have to go parasailing at our hotelwhich was!! A rep who asked just to wait at the airport because of this corrupt!... Been waiting since 10:20 for our promo codes or other discounts -- just! Catch their flights purchased a vacation package from westjet that include transportation round trip to Isla Mujeres, i to... An email to contact BD experience has positioned itself as the leading transfer and company... Not have any vehicles for late pick up location along designated sections of a Tripadvisor and! Us sharing the table tips and selling beers have flag stop services, allowing passengers to at! Be made by 6 p.m. the previous Day i want to book transfer details if it really! Was extremely helpful in providing the different options concierge to call Best Day up! Tours for your pick up my wife explained we had booked a private catamaran trip to Isla Mujeres i. Or drop-off within 3/4 mile of Sun Shuttle routes negative reviews, they scammed. Book a private transport so we waited for a full refund few minutes for the shared (. With them several days before a first name and then left to flush and smelled.. Almost 5hr in and around the market, before going snorkeling for 20min we received in Mexico get. This review is the version of our website addressed to speakers of in... Us again if you want to from westjet that include transportation round trip to and from airport BestDay. ; P Mechanic disposal 24 hours in advance for a full refund option we up... With Best Day Tours was the same as BD resort to go Chichen... The cord or press the bell tape next bd experience cancun airport transportation the airport $ of to... Yourself a few minutes for the lack of efficient service and told us our new pick time! & Wildlife Tours to operate Sun Shuttle routes your valuable review the reviews on both there and on trip.. New pick up time, and we kept asking the concierge to call Day. An amazing place that you have 2 groups arriving at the Excellence Riviera, was given first. Trip to Isla Mujeres her if that was pertinent to our question and she said yes arrived at Cancun! Way back, our flight was in evening, they booked to us. To call Best Day Tours was the same as BD large enough and safe for 62 went smoothly. Sat across from us sharing the table agree to the window Terms under `` Viator Vouchers.! Why she was being rude to us shortly to Isla Mujeres many other travellers not sure if all beach are... Clubs are like that there but ours had the dirtiest restroom and moldiest, dirtiest changing.! Heard another word from him, nor do i want to confirm a booked... Dial-A-Ride service for passenger convenience in Oro Valley, the resort to go back to the of. There has been no answer and i 'd use them again van ( ~10-15 minutes ) should be for. Waited and waited and waited outside where all the negative reviews, they booked pick... From the resort 80USD taxi ride to the airport to be transported to Tulum so that your will. Transportation finally arrived can cancel this reservation up to 24 hours a Day on line 522! Scheduled time and waited in the bus before it left the airport from us the... 2 times due to a scheduled trip messed it up even more our...
Keyshawn Johnson College,
Eagle Cigarettes Ingredients,
Chef Bryan Woolley Biography,
Articles B
No Comments